Patient Navigator

A patient-centered service that brings clinical trials within reach—wherever patients are—through coordinated support, compassionate navigation, and flexible participation options.

Patient Navigator Overview

Patient Navigator is a personalized support service designed to eliminate logistical and financial barriers to clinical trial participation. It is especially critical for rare disease, pediatric, and mobility- or cognition-challenged populations, where travel to clinical sites is often a major obstacle.

Features

Coordinated travel, lodging, and reimbursement support, along with home, virtual, and community-based visit options to meet patients where they are as part of our ARC(H) Platform. A dedicated portal and integrated services ensure transparency, ease of use, and a seamless experience for patients, caregivers, and sites.

Arranges transportation for patients and caregivers to clinical sites.

Secures accommodations for patients during study visits.

Manages reimbursement for eligible expenses.

Patient Navigator Capabilities

Nationwide Patient Support

Flexible Trial Access

Centralized Coordination

Benefits

Improves Access

Enables participation for patients who would otherwise be excluded due to distance or mobility.

Enhances Retention

Reduces drop-off by removing logistical burdens and offering compassionate support.

Boosts Inclusivity

Especially valuable for rare disease and pediatric studies where eligible patients are harder to reach.

Streamlines Operations

Simplifies coordination for sponsors and sites, reducing administrative overhead.