Patient Navigator
A patient-centered service that brings clinical trials within reach—wherever patients are—through coordinated support, compassionate navigation, and flexible participation options.
Patient Navigator Overview
Patient Navigator is a personalized support service designed to eliminate logistical and financial barriers to clinical trial participation. It is especially critical for rare disease, pediatric, and mobility- or cognition-challenged populations, where travel to clinical sites is often a major obstacle.
Features
Coordinated travel, lodging, and reimbursement support, along with home, virtual, and community-based visit options to meet patients where they are as part of our ARC(H) Platform. A dedicated portal and integrated services ensure transparency, ease of use, and a seamless experience for patients, caregivers, and sites.
Patient Navigator Capabilities
Benefits
Improves Access
Enables participation for patients who would otherwise be excluded due to distance or mobility.
Enhances Retention
Reduces drop-off by removing logistical burdens and offering compassionate support.
Boosts Inclusivity
Especially valuable for rare disease and pediatric studies where eligible patients are harder to reach.
Streamlines Operations
Simplifies coordination for sponsors and sites, reducing administrative overhead.
